Tag: facility management

The Ultimate Guide to Becoming a Great Facilities Manager
The facility management discipline is growing more dynamic and cost-conscious by the day, and facilities managers need to master a few essentials to be on top of the game. A facility manager’s responsibilities are typically vast and varied, ranging from providing exceptional customer service to ensuring that the entire building is in good working condition. If you’re thinking about improving your role as facility manager, this article addresses five important areas that you should be focusing on and offers cost cutting tips to steer your career towards success.

Let’s get started!

Five important things to focus on to become a great facilities manager

Just like with any job, the most valuable and exceptional employees are the ones who not only fulfill their individual responsibilities on time, but also work towards making the company as a whole more successful. Here are five ways facility managers can improve their performance while helping their company grow:
1. Aligning your work with organizational goals and values
For facility managers, having a strong grasp of the organization’s goals and values helps to perform all their responsibilities with greater drive and passion. Aligning facility efforts with big picture stuff involves recognizing the best interests of not only the top level management, but also people working at various levels throughout the organization. From minimizing operational expenses to ensuring a safe and productive environment for work, there are a number of ways facility managers should be reflecting the company culture in their maintenance and workspace management programs.
1. Understanding contract requirements and laws that affect the facility
One of the first things for facility managers to focus on is understanding the contract requirements, starting with the service level agreement (SLA). Facility managers must pay special attention to the contract’s scope of services and take note of any consequences for non-performance or violations. They’ll need to know the service delivery standards, as well as the key performance indicators (KPIs) that must be met and how performance will be monitored.

It is also important to conduct a facility condition assessment (FCA) to check the current state of the physical structure(s) and the performance of various systems. In addition, facility managers must have in-depth knowledge of the local, state and national laws and regulations that affect facility operations and maintenance processes.These can range from building restrictions, local zoning laws, security codes regarding occupancy levels, and fire safety measures, to maintenance standards and renovation rules among others.
1. Practicing Sustainability
While getting the job done is extremely important, it’s even more rewarding to get it done in ‘sustainable’ fashion! Companies are looking for sustainable alternatives to current ways of functioning of assets and procedures in their buildings due to the escalating environmental crisis. When it comes to job applications, more than 70% of people choose to work for a green company over a non-green one.

A large portion of the responsibility to bring about this green shift falls on the facility manager. They’re expected to minimize the company’s environmental impact by cutting down consumption and waste of resources and lowering emissions through energy efficiency, optimization of asset performance, running conservation programs, etc.
1. Identifying avenues to implement the latest trends and technologies in facilities management
Until very recently, facility management has been a practice without much innovation. Given that technology has an impact on not only how we work but also where we work, facility managers must develop methods to respond proactively to emerging workplace concepts such as virtual workplaces, shared workspaces, home offices, and so on.

Facility managers who want to excel keep up with the latest technological trends and software tools in the market which can be employed in their facilities. And they also set an example as leaders by having a thorough understanding of all these innovations, so they can effectively train members of their staff.

This brings us to perhaps the most important role that a facility manager should focus on…
1. People management, communication and team leadership
Facility management is all about creating happier and healthier spaces, conducive for meaningful work and interactions between people. A facility manager’s job is about understanding and addressing the needs of all the employees, as well as the various stakeholders, end users and visitors, instead of just making the property look good on paper. It’s also imperative for them to show a strong sense of compassion and excellent managerial skills to coordinate with different departments on a daily basis.

Another crucial aspect of a facility manager’s job is leading their team by communicating effectively, assigning tasks based on each individual’s ability, and encouraging them to strive for growth in their career. Facility managers should take the time to conduct workforce upskilling programs to improve technical skill and environmental awareness and develop a forward-thinking mindset in the entire facilities department.

How can facility managers maintain the facility in top condition while keeping a firm grip on finances?

One of the most decisive responsibilities of a facility manager is to find cost-effective solutions to ensure that facilities run smoothly, without compromising on quality. Here are some best practices to help you cut costs and increase efficiency:
1. Follow a proactive maintenance plan
Top-notch facility managers know that the cost of fixing an asset at the last minute is significantly higher than the cost to maintain its continuous operation. Many maintenance teams are using proactive approaches like preventive maintenance, and a growing number are also utilizing some level of predictive maintenance. Depending on the criticality of equipment and available funding, the decision of which maintenance method to adopt will vary. However, every maintenance strategy’s return on investment improves when it’s proactive instead of reactive.
1. Deploy CapEx to reduce OpEx
Facility managers can wisely dedicate capital investments for equipment upgrades, staff training and asset management technology to lower the facility’s operating costs. Some examples include:
- Replacing aging assets with newer, more efficient ones before the end of asset lifespan
- Upgrading to more efficient models of chillers or boilers to reduce energy consumption
- Using asset management software to optimize asset performance, reduce maintenance costs
- Leveraging technology to automate, digitalize and control operations remotely
- Hiring maintenance experts or training in-house staff can help save time and money in the long run
1. Track and measure performance with data analytics
Thanks to sensors, IoT, and digital twin technology, facility managers can have complete visibility into all aspects of facility operations, helping them to establish key performance indicators (KPIs) and plan well for the future. Plus, with an asset performance analytics application, facility managers can make data-driven decisions that have shown to deliver a strong return on investment (ROI), ultimately improving the company’s overall bottom line.

Here’s a quick recap of all that we learnt in this article

Be a great facilities manager today!

Rather than reinventing the wheel, facility managers should simply focus on the fundamentals that have shown to bring consistent and lasting results. Practice the points we have mentioned in this guide to become a great facilities manager in no time!
February 22, 2022
5 Things Every Facility Management Company in India Should Do in 2022

No longer than a few weeks into 2022 and media platforms were thronged with updates surrounding the current state and future of facility management in India. These were senior leadership folks and progressive thinkers at facilities management companies talking about change and leveraging the power of digitalisation. All of this coverage signaled a positive outlook towards the use of data and digital technology to make facilities management in India more proactive and streamlined.

So the sentiment is there, and the business environment is favourable, to say the least. Only one thing remains to be done. Acting upon these trends, that people in the Indian facility management industry are talking about, especially trends at the intersection of facilities management and digital transformation.

Umesh Bhutoria, founder & CEO, Xempla took this opportunity to get right to the bottom of this much awaited development. In a 5 minute micro podcast, he takes you through a step-by-step process to get your digital and business transformation roadmap up and running. You can scroll down and catch all the action by listening to the podcast at the end of this article, or you can read along here.

Either way, let’s get you started.

Facilities management in India is ripe for technological disruption, with data center, pharma, healthcare, and manufacturing being top priority sectors. Although India lags behind other established facility management markets like the US, UK and UAE in terms of organized players and degree of automation, it only means there’s scope for incredible growth.

Sure, there will be challenges along the way, but that’s what we’re here to help you out with. Digital transformation and automation in facilities management requires smart investment, careful planning and adoption of new technology. More than this, empowering the people – the end users and consumers of these technologies – is what matters most.

And to undertake this inclusive transformation, we put together a list of 5 key things that every facilities management company in India should in 2022, and continue to work upon over the coming years.

5 key things every facility management company in India should do in 2022

#1

First, companies have to set a timeline for 100% digitization. Most facility management companies in India, perhaps almost all, still record and plan maintenance activities on paper. Using paper-based maintenance systems implies little or no sharing of information. So the move to complete digitization is absolutely critical in improving communication and efficiency across the organization.

A timeline between 1 and 2 years could be an ideal one to follow. But longer than 2 years could mean your company will be falling behind the curve.

#2

The next step is to map the smartphone skills of the workforce. India has a great degree of smartphone penetration, thanks to the large user base and increasing demand for mobile internet. Availability of mobile devices is widespread, manpower is also abundant, but there are still underlying problems faced by facility management companies in India. Some of the devices are not very favourable for the use of voice, text, and camera features, which are essential to the accessibility of asset data and convenience of the blue collar workforce.

The other problem that the industry faces deserves much higher attention. In the digital transformation process, the importance of empowering the blue collar workforce cannot be stressed enough. Training the operations and maintenance staff, and other ground level workers to adapt to the evolving technology is going to be critical, especially for a market like India. Their observations and the kind of data they bring in are key to preserving the ‘human’ aspect of facilities management.

#3

Most facility management companies in India, apart from the usual bigger ones, do not have a tech stack or a data stack. Naturally, they cannot be expected to invest heavily in building or buying the required technology and get ready in a short period of time. A great starting point is to connect with a group of 2 to 3 technology partners, ideally startups that work well with your in-house team. As you expand upon your portfolio, you can narrow down to the one company that you would like to work with over the longer term. Collaboration and complementing your business knowledge is essential.

Listen to our latest podcast on the importance of digital collaboration.

#4

Next, dedicate a team to track the entire digital transformation journey. Preferably, get people from Human Resources, Operations, IT and Business Development. Any function that you think will hold a key should have a representation in this team. Core responsibilities of the team will be tracking the implementation of strategies and making any course corrections as needed.

#5

And finally, take care of risk management right away. You lose out on future bids when you’re in the middle of your current contract, not at the time of the rebid, because performance-based contracts are fast replacing time-based ones. Very few facility management companies in India consider risks associated with the current portfolio, largely from the innovation or rebid perspective. Commercial property owners, users, tenants and clients expect high performance from facility management teams and minimised risks. It’s very important that whatever initiatives you take, you factor the risks within existing projects, especially the ones that have higher risks.

Let’s do a quick recap of all the action items we discussed above.

Digital transformation has become essential for every business, even if it is a traditional business which is based on people relationships like facility management. Companies that fail to follow will be pushed out of the industry in the coming years.

Make 2022 the year of change you were talking about. What are some of the important things that FM companies in India should be working on from this year onwards? We would love to know your thoughts!

February 7, 2022
ESG in the Built Environment:The Real Estate Industry’s Growing Importance
Climate change has made it plainly obvious how certain businesses have turned a blind eye towards the environment for years. Even after so many pledges and virtuous display of corporate social responsibility, very few trust business to do right by the planet and society. The gravity of global challenges and the impact of business on them have brought environmental, social and governance (ESG) issues under intense scrutiny by all stakeholders – from shareholders and employees to customers and people at large.

Today, a company’s operations and growth prospects are closely assessed in terms of its ESG performance, irrespective of sector and size. However, the real estate sector is of special focus to the ESG agenda. ESG practices in real estate were fundamentally born out of necessity. But the theme of such practices should slowly move away from merely preventing damage, towards creating a positive impact and delivering solutions.

Why ESG Should be Top of the List for the Real Estate Industry?

1. Real Estate’s Big Environmental Impact

We can safely say that investors’, customers’ and the general public’s heightened awareness on climate change in recent years is making ESG climb up the priority list for companies in just about every industry. And when you consider that buildings alone are responsible for a whopping 40% of the world’s carbon footprint, you already know where we need to pick up the most pieces!

The real estate industry, with its large-scale and complex system of assets for heating, cooling, lighting and other purposes, causes a significant amount of operational emissions and energy waste. Real estate establishments have a long lifespan and normally cannot be relocated, leaving them vulnerable to regional consequences of ESG risks such as stricter regulatory requirements, shifting preferences of society, and exposure to extreme weather events.

2. Global Commitments to a Net Zero Future

Commitments from governments and organisations around the world are increasing demand for the adoption of ESG initiatives by real estate companies.

World Green Building Council CEO Cristina Gamboa says

“We require a solution focused response to the urgent need to significantly reduce upfront emissions in buildings. We will accelerate action to achieve our goal of slashing embodied carbon by 40% by 2030 and securing net zero embodied carbon by 2050, in addition to our net zero operational carbon goals.”

The GlobalABC’s 2021 Global Status Report shows that real estate’s current efforts since COP21, will not be sufficient to achieve net-zero by 2050. Real estate even rose to its villainous status at the United Nations Climate Change Conference (COP26) in Glasgow earlier this year. There will be a special focus on the industry, as an entire day was set aside to address the huge implications of the built environment on climate change goals. Despite increases in energy efficiency, global building energy consumption and GHG emissions continue to rise and be locked in for decades.

Also, building floor area is nearly going to double by 2050. Newly designed buildings are certainly more efficient, but 70% of buildings that will exist in 2050 have already been built, so decarbonising our current stock is a top concern.

3. Greater Integration of ESG in Investment Decisions

In response to rising environmental challenges, commitments to net-zero targets, and evolving preferences of investors, real estate companies will undoubtedly have to make massive improvements in their ESG strategies.

Investment decisions are becoming increasingly dependent on ESG factors. In order to make informed decisions, investors require information on how real estate companies are performing on ESG issues, catering to customer demands and meeting legislation. Therefore, building owners, operators and occupants clearly face the material dangers of climate change and potential future costs of lagging behind in sustainability measures.

The same report mentioned in the figure above finds that 74% of investors in UK commercial property think the importance of ESG credentials will increase over the next 12 months.

What’s more, 81% believe it will become even more crucial over the next 3 years, highlighting how important real estate’s commitment to ESG is for investors.

But ESG in the real estate industry can be far more impactful. A report by Deloitte suggests that ESG integration among businesses and investors can serve as a key differentiator for real estate companies, improving reputation and as well as financial performance. The industry’s urgency for transformation presents an ideal opportunity for real estate to concentrate efforts on the “E” in ESG to drive long-term value creation for all stakeholders.

ESG as a Value Driver for Real Estate

Real estate companies that perform strongly on ESG metrics can attract tenants who are progressively looking for efficient, healthy and green certified buildings. Beyond this, ESG-oriented companies can increase profitability through higher property values, tenant retention and improved return on investment.

The gap between green rental premium and brown rental discount is widening. There exists substantial evidence that green buildings command higher rents over equivalent non-green buildings. This indicates strong signals for a “brown discount” on properties with comparatively weaker sustainability credentials.

According to the World Green Building Council, better decarbonisation systems in buildings result in increased marketability, and play a major role in preserving property value. Such mitigation measures in real estate properties have also been found to save money by optimising asset use, leading to cheaper long-term operations and maintenance costs.

It’s About Your Bottom Line

Studies and real world examples have proven over and over again that good environmental practice is excellent for business. When done right, ESG initiatives not only address sustainability, but can also contribute to cost savings, social equity, tenant and employee health and well-being.
- Sustainability has been linked to enhanced cash flow at the building level,
- There is a direct link between portfolio sustainability and stock market success,
- A link between sustainable buildings and greater profits for real estate investors. Returns are also starting to fall for companies that are reluctant or unable to disclose their ESG performance.
Leading real estate companies are proactively managing ESG-related issues, including climate resilience and the net-zero transition. However, there remains a considerable gap between global leaders and conventional businesses. Those who haven’t yet embraced ESG strategies must quickly get on track or they will risk falling behind. There is a crucial need for building analytics solutions to make buildings sustainable and smart.

If you enjoyed reading this article and want to take action, we want to hear from you! Get in touch via LinkedIn or send an email to chanchal chadha and we’ll be happy to talk.
December 21, 2021
COP26 Impact: Six ESG Mega Trends to Watch in 2022

The trends that set the tone for a more sophisticated ESG environment gathered steam at the Paris Agreement in 2015. Six years later, these trends further intensified and evolved at the 26th United Nations Climate Change Conference of the Parties (COP26), which provided clear direction for ESG-oriented action from governments, business leaders, and the financial industry. Those who have progressively embraced the ESG movement know that companies with strong corporate governance and good business practice are best-positioned for the future.

Down below are six ESG megatrends likely to feature prominently in the actions of companies, investors, and regulators in ways that will redefine the ESG landscape in 2022.

Six Esg Megatrends To Watch In 2022

1. Growing Multi-Sector Collaboration & Finance on ESG Issues

If 2021 taught us one thing, it was that global challenges require global collaboration. Fighting climate change is perhaps the biggest environmental challenge of our time. While governments have always been billed with this responsibility upfront, the good news following COP26 is that private sector players and capital owners have allied to contribute as well.

Apart from world leaders pledging to deliver on climate goals at COP26, more than 30% of the 2,000 largest publicly traded companies in the US have committed to going net-zero by 2050. Over 250 banks representing 40% of financial assets worldwide have joined the Principles for Responsible Banking movement, in which the banking community finances actions to build a socially just and sustainable world. Nearly 300 member companies work together in the Business for Social Responsibility coalition, and the world’s largest investors are joining Climate Action 100+.

Expect more public-private partnerships, collaborations between companies, investors, financial institutions, and industry coalitions to tackle environmental issues, mobilize climate finance, and set standards for responsible business.

2. A New Common Standard for ESG Disclosures

The announcement of the International Sustainability Standards Board (ISSB) at COP26 opens a new chapter in the field of ESG compliance and reporting. The ISSB, which will be formed as a merger of the Value Reporting Foundation (VRF) and the Climate Disclosure Standards Board (CDSB), likely by June 2022, is an important step towards a consistent reporting framework. The board will unite all different frameworks and build a common, global baseline of sustainability standards to better assess the ESG impact of businesses.

A new common standard like this means compliance with ESG regulation will become easier, and companies will be able to honour their roles in realizing the goals of COP26.

3. From Greenwashing to Integration of ESG Principles

The last 5 years have seen a remarkable rise in interest over ESG from investors, asset managers, and corporate boardrooms. That said, private companies and sustainable finance evangelists are being confronted with growing criticism over “greenwashing” as part of their CSR activities and investment portfolios. For a long time, ESG has been used as nothing more than a marketing tool to persuade the public into believing that a company’s products and operations are environmentally friendly.

COP26 presented a reality check for many business leaders and global organizations. With climate change becoming more visible by the day, we expect more and more stakeholders to understand how ESG principles can and should be integrated into investment decisions and corporate risk management. Further, companies that can better measure their ESG impacts and risks will be better equipped to make smarter capital allocation decisions.

Only companies that make the move away from check-the-box exercises to an outcome-driven approach to ESG operations will be able to successfully drive transformation.

4. The Role of the Built Environment Comes to the Fore

For the first time, at COP26, buildings received the attention of governments and policymakers as they looked to remove this huge barrier to a net-zero world, in a session dedicated to cities, regions, and the built environment. The attention was long overdue.

Buildings use about 50% of extracted materials and produce 40% of annual global carbon emissions. And the total building floor area around the world is expected to double by 2060. All countries are rapidly urbanizing, and we need to check the environmental impact of buildings across their lifespan – their operational emissions from heating, cooling, and lighting as well as embodied emissions involving the production and transport of materials used in construction.

The role of the built environment will certainly take centre stage in the quest for reversing climate change and will form a crucial part of ESG considerations for companies. ESG also prioritizes the well-being of occupants, tenants, and employees within the building. This means that good air quality and safety measures are going to be extremely important for ESG-oriented real estate companies. Thankfully, technologies already exist that can help drive down emissions and make the built environment a safer and more sustainable place to live, eat, play and work.

This brings us to our next ESG megatrend…

5. Data and Technology Will Drive Smart ESG Practices

Data and digital technologies grabbed global recognition as ways to speed up climate mitigation and adaptation at the Glasgow Climate Summit. As Commissioner Thierry Breton said in his speech on the green digital transition at the EU Pavillion side event of COP26 – “Connectivity enabled by digital technologies carries the enormous power of cutting global carbon emissions. 5G, Internet of Things, Artificial Intelligence, digital twins, blockchain, satellite technologies, and so many others can help to reduce them by 15% by 2030!”

Data and technology will enhance the ability to implement and measure ESG related practices and assess their impact on long-term value creation. Better visibility and access to information like asset maintenance schedules and resource consumption will play a major role in linking financial performance to ESG indicators.

For example, digital twins allow operators to look at real-time data across a building’s entire assets including HVAC, security, and occupancy systems, which can then be used to cut down costs, optimize resources and reduce greenhouse emissions.

6. The Rise of the CSO: Increased Focus on Metrics & Executive Compensation

Another ESG trend that will continue to grow into 2022, is the dramatic increase in the position of Chief Sustainability Officer (CSO) at companies around the world. According to CSO recruitment firm Weinreb Group’s latest report, of the total 95 CSOs hired in publicly traded US companies since 2007, 43 have been hired in 2020 and 2021 alone. McDonald’s, Walmart, HP, Aramark, FedEx, Morgan Stanley – they all have one.

As companies focus on ESG related metrics, a greater proportion of executive compensation is also becoming performance-based instead of time-based. Even though ESG linked executive compensation can turn into a topic of contention among investors and shareholders, the role of the CSO is expanding and changing. This includes the leap beyond the ‘E’ in ESG to include social justice, diversity, and inclusion at the workplace. Chief Sustainability Officer, Head of Sustainability, Head ESG Officer – we’re expecting more of them in 2022!

Seizing the ESG Moment

If 2020 was the year of awareness and 2021 the year of commitments, 2022 is going to be the year of action. As the foundations are being laid for the trends highlighted above, you can expect to see the extensive implementation of sustainable practices and meaningful collaborations on environmental, social, and governance issues. Energy management for asset maintenance is also becoming the center of sustinable practices.

Stakeholders who fail to seize the ESG moment will likely suffer greater risks and lose out on crucial opportunities compared to ESG leaders in several key areas, ranging from easier access to finance to improved business performance and exploring new business projects.

What are your thoughts on the ESG trends we’re going to see in 2022? How are you preparing to embrace ESG as part of your business strategy? Let us know!

December 14, 2021
Ever-Changing Landscape of Hard Services

To operate effectively, all organisations require a variety of services and it is critical to ensure that individuals, processes and the built environment all operate seamlessly while assisting in an organisation’s everyday operations, increased performance and benefit to the end result by rewarding and recognising the employees.

Organisations have an obligation to deploy certain FM services to comply with regulatory requirements which are determined by the nature, size and location of the organisation. Facility management is a broad term that usually refers to two major aspects: hard and soft services.

We’ll delve deeper into the hard services space and the future of it:

Bridging the gap between the small differentiators and big differentiators

It’s all about trusting and paying attention to the world of technology. While absorbing a lot of information and then looking for small differentiators that can compound into big differentiators, there are lot of things to look for, not necessarily scientific journals, but rather the types of blogs that keep their finger on the pulse of those scientific journals, which you may not know what to expect unless you read it.

So pay attention to those details and try to incorporate them into a broader technology strategy. Many entrepreneurs have a very narrow understanding of the challenges they wish to solve. And it’s often because they are born to be extremely capable individuals who become bored with the type of work they are doing and they want to build something better and you try to help them understand you are on the right track, but you are existing in a traditional kind of space.

Bringing New Regulations and ESG goals into the Hard Services Space

Environmental sustainability and governance issues are the most fundamental tectonic shifts in hard services. So how can you get people into space and continue to make a revenue? That’s less important right now than figuring out how to ensure you’ll be in compliance with the far too late regulation in space. The majority of occupiers now indicate they will make tenancy decisions based on ESG factors. The most significant consideration is how you will persuade the people that your building is a better option than the one right next door.

It’s more of a question of whether we’ll be compliant when this comes up if we don’t do it now as well as if we don’t come up with something, the regulatory climate and economic demand will.

What will not change in the Hard Services?

Materials will not change since there have been some incredible breakthroughs in materials as our society has been so focused on things like digital services. So, unfortunately, in our thoughts enough will change in terms of the materials used.

The term “materials” here refers to the types of materials that make up the actual building itself. It’s like we should deal with challenges knowing that nothing will change. Using technology to track the supply chain of building materials, QR codes and simple optical recognition are all that is required. For tracking purposes, we don’t always require RF, narrow band IOT, or anything like that and now you will start to measure the impact that building has on the supply chain from the beginning.

Taking a look at pre stages of both the consumption and production sides

It’s easy to understand the consumption side. However, not many people are considering the production side. So a lot of the actual production isn’t going to change, not in terms of what is produced, but in terms of how it is transported. You can start to have a real impact by monitoring, measuring and managing.

What’s not going to change in the post construction stage?

The demand for people would be constant, as there is currently a significant shortage of engineering skills in the operational space and the shortage isn’t likely to go away any time soon. So you should consider how you may centralise expertise and provide remote support while encouraging hard services workforce to work in a data first environment and recognising and rewarding them based on their performance.

These hard systems in assets will continue to have trait critical dependencies. There are still four factors which are mechanical, electrical, and plumbing, and the only thing that can be added to that is connectivity, which is somewhat changing as well. It’s no longer like you’ll have power in a building, especially automated systems that are now being deployed. but without connectivity, its capability is very limited. The power from the connection is sufficient to supply us with the information we require. MEP + C isn’t going to change but will only grow and is essential in the next step.

Aspects to consider in the FM space in the short to long term

You can think of augmented reality in the near future for the short term which can be as simple as a user manual or that could be something like troubleshooting guides or might just be a document in today’s world. By providing information and restricting access to only those who need it, it will reduce the amount of minutes or seconds wasted.

Medium term has to be a knock on effect of using augmented reality where it can be applied to machine systems, but it needs to know what to look for.

Considering the long term, it would be the value of decentralised systems and how that can lead to better data transparency allowing for more participants to help improve processes. Introducing building analytics will go along way.

All of the key breakthroughs and approaches in the hard services space are addressed in our blog. To discover more, listen to our podcast episode!

Let us know what you think about leveraging white collar technologies to address future blue collar problems.

November 9, 2021